Service Guest Thankful For Keffer VW

by Janet Webb (Boiling Springs, NC) on September 24, 2011
Department: Service

...as embarrassed as i am...

i'm not sure if Kurt Joseph is the person who has looked after me the last several years...i was thinking my guy's name is Kurtis. he always knows my name when i come in...

...anyway...besides ALWAYS telling me what needs to happen with my 2006 Jetta (200,000 plus miles...that does not get regular check ups)...Kurtis called me Thursday (9/22/11) and asked if i had forgotten something...

OMG...OMG...OMG...i left my laptop sitting on one of the service guy's desk while i was in for a service. Kurtis found it and called me 20 minutes after i left (10 minutes before closing)...told me he would keep it safe til i returned the next day.

i love Kurtis...and gave him a big hug when i picked up my laptop today....so very much appreciate all that he does to keep my car safely on the road...

Keffer VW is the best...

Our reply

Thank you for sharing this story with us!  What a relief that must have been.  We have all lost or forgotten important things and we don't always get them back!  Thank you for your business and we are happy to have such a great employee on our team!


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