I recently purchased a used vechicle at Keffer.  I had the easiest buying experience ever.  The deal was easy and fast thanks to Andy Hicks, Sales and Mark Parish, finance.  I would highly recommend them.

...as embarrassed as i am...

i'm not sure if Kurt Joseph is the person who has looked after me the last several years...i was thinking my guy's name is Kurtis. he always knows my name when i come in...

...anyway...besides ALWAYS telling me what needs to happen with my 2006 Jetta (200,000 plus miles...that does not get regular check ups)...Kurtis called me Thursday (9/22/11) and asked if i had forgotten something...

OMG...OMG...OMG...i left my laptop sitting on one of the service guy's desk while i was in for a service. Kurtis found it and called me 20 minutes after i left (10 minutes before closing)...told me he would keep it safe til i returned the next day.

i love Kurtis...and gave him a big hug when i picked up my laptop today....so very much appreciate all that he does to keep my car safely on the road...

Keffer VW is the best...

I always hated the idea of going to purchase a car because of agressive salespeople. I had visited a luxury car dealiership with the intent to purchase but after I was treated like I was not worthy of such a vehicle, I left. My wife and I drove to Huntersville with the intent to look at the Volkswagens. Andy Hicks treated us like we were somebody.  We ended up purchasing a 2012 Volkswagen CC. The entire dealership staff was awesome! I would recommend everyone to visit Keffer and Andy Hicks. He is an awesome person and knows volkswagen. Thanks Andy! 

     On July, 23, 2011 Andy Hicks assisted my daughter Jessica and me with the purchase of a 2008 Ford Fusion. Andy's "no pressure" sales approach was a nice change from past experiences at other dealerships. I liked that Andy's knowledge and experience allowed him to solely work with us on our purchase. Andy went with us on the initial test drive; negotiated the price of the vehicle; arranged for new tires to be put on the vehicle; arranged for financing; handled all the paperwork; and then scheduled for the vehicle to be delivered to our home the following week. This was the first time in my 35 years of buying vehicles that one person had handled every part of the purchasing process. I was very impressed that Andy could do so. My daughter Jessica and I were both very pleased with how Andy treated us throughout our entire visit to Keffer VW. I would encourage anyone wanting to purchase a new or used vehicle give Andy a call.    

Robert Grundman   08-28-2011                                           

Andy helped us find the perfect vehicle for our needs. We came by looking for a Toyota Camry next door and he sold us a beautiful 2011 TDI Jetta Wagon. We are getting almost 47 MPG and I am helping save the earth. WOW!!!

Becky

My wife and I a very rewarding experience with the sales, finance and management team at Keffer Volkswagen.  This team is very knowledgeable and the customer service was well above expectations.

I had a pleasant and great experience purchasing a car from Keffer VW. David Rucker (The Salesman) made the experience unbelievable. I bought at least 3 cars in the past and I used to go towards the very end just to sign the papers as my husband took care of the rest. I always thought buying a car is a hassel. However, this time David made it so easy and a lot of fun. I did have to wait for few hours but that was an out of control issue. The minute I talked to David on the phone after I searched the car on the internet, I decided to drive all the way from SC to Keffer which took at least 50 minutes to finish the deal. It was worth it as David was honest and helpful and walked me through the process with easy steps.Thank you and I will for sure go back for any future need.

Mona

I have driven honda's since high school and I recently purchased a Volkswagen Routan and in my opinon this is the nicest van on the road. I can fit all 4 of my children in it and have room to store all my beach gear. I would highly recommend Keffer VW. Brian Goff helped with all of the numbers and made it a fantastic buying experience.

Leslie

My experience at Keffer VW was fantastic. As I was passing through Charlotte I found a 2009 Diesel Wagon at Keffer VW. Getting almost 50MPG. Andy stayed late to help me with my purchase and really made me feel at ease.

Zack